Got questions? We've got answers.

Think of BeNimble as your online business headquarters.

We're a proudly South African eCommerce platform that gives you everything you need to create, manage and grow your own online store.

Your website, products, payments, orders, shipping and business tools all work together in one place.

You run your business. We take care of the technology.

Yes! Really free.

You get 14 days to explore BeNimble, build your store and see if we're the right fit for your business.

No credit card required. No commitment. No surprise subscription charge.

If you decide not to continue, your store simply goes offline when your trial ends.

Getting started shouldn't cost a fortune.

Our plans start from just R99 per month, with different options depending on what your business needs.

Every plan includes the essentials to run your online store, and you can move to a more advanced plan as your business grows.

Explore our pricing plans

Not a single line of code!

We've already done the complicated stuff.

Choose a template, add your products, upload your images and make the store your own.

If you can use the internet, you can learn to use BeNimble. And if you get stuck, we're here to help.

Of course! It's your store.

Change prices, add products, update images, publish new pages or give your website a fresh look whenever you want.

You don't need to contact a developer every time you want to change something.

Your business changes. Your store can change with it.

Absolutely.

Every BeNimble store comes with its own free BeNimble web address, so you can get started without buying a domain.

Want something more personal? You can connect your own domain name whenever you're ready.

Yes, and we'd recommend it!

You can connect a domain you already own to your BeNimble store. Just follow the instructions in your portal to update your domain settings.

Not sure what DNS means? Don't worry. Our support team can guide you through it.

Nope. Your business, your decision.

There are no long-term contracts or cancellation notice periods.

If BeNimble is no longer the right fit, you can cancel your subscription without being tied into months of additional payments.

Absolutely.

You can cancel your subscription through your BeNimble portal.

Your store will remain available until the end of your current paid subscription period, after which it will go offline.

No awkward phone calls or lengthy cancellation process.

No hidden hosting surprises here.

Your BeNimble subscription includes website hosting, managed SSL security and the storage needed to run your online store, subject to our acceptable-use policy.

We look after the servers, updates and technical infrastructure.

One less thing for you to worry about.

Of course. Your business won't stand still, and neither should your subscription.

Start with the plan that suits you today and upgrade directly through your portal when you need more features.

Want to move to a smaller plan? Just contact our support team and we'll help you make the change.

Your existing products and store information stay with you when switching plans.

Wherever your customers are!

Your BeNimble online store gives customers a place to browse and buy your products, day or night.

You can also use supported integrations with Facebook, Instagram and Google to help reach more shoppers.

Selling through WhatsApp or directly to a customer? Create manual orders in your portal to keep everything organised.

We know South Africans like having options when it comes to paying.

BeNimble supports popular local payment providers including PayFast, Paystack, Yoco, SnapScan and PayJustNow, as well as manual EFT payments.

Choose the options that work for your business and give your customers familiar, trusted ways to pay.

Yes, if you want to accept payments through an integrated payment gateway.

You'll need a merchant account with your chosen provider, such as PayFast, Paystack or Yoco.

Once your account is ready, you can connect it to your BeNimble store using the settings in your portal.

Each payment provider has its own approval requirements and transaction fees.

We've made shipping a lot easier.

BeNimble integrates with South African delivery services including The Courier Guy, PUDO, BobGo, eParcel and Skynet.

You can configure shipping options, manage deliveries and book supported courier collections from your store portal.

Already have a courier you love? You can use your own delivery service too.

Yes!

With our Click & Collect option, customers can choose to collect their orders from your store or designated collection location.

You'll see their orders in your portal and can mark them as collected when they're picked up.

Perfect for local businesses that want to give their customers a little more flexibility.

Absolutely.

Selling T-shirts in five sizes? Shoes in different colours? Products with different prices or stock levels?

BeNimble lets you create product variants so customers can choose exactly what they want.

You can manage pricing, stock and product details for each variation from your portal.

Of course! Everybody loves a good deal.

Create discount codes, offer percentage or fixed-amount discounts, reward first-time buyers or offer free shipping promotions.

Whether you're planning a Black Friday sale or simply giving loyal customers a little something extra, BeNimble gives you tools to make it happen.

You'll talk to real people. Right here in South Africa.

Our local support team is available through email to help with questions, technical problems or anything you're unsure about.

We also have a Help Centre filled with guides and step-by-step instructions to help you find answers whenever you need them.

We believe great technology should come with great human support.

Visit our Help Centre